Electronic Components
Electronic components such as lighting, electronic assist opening devices, or other electronics will have the outsourced suppliers implied limited warranty.
Product Warranty Information
Limited Product Warranty Terms
Warranty coverage extends solely to the original purchaser with products at the original installation address. All warranty claims require valid purchase proof.
Limited Lifetime Warranty
This limited warranty covers defects in material and workmanship in your IZZA custom cabinetry under normal home use and service.
IZZA Cabinet will replace or repair any part or parts which may prove defective under normal home use and service.
As the Manufacturer, IZZA relies on our trusted dealer network to sell and service IZZA product. These independent, locally-owned and operated businesses are the “Customer Service” who facilitate warranty claims.
What Is Not Covered Under Warranty?
What Is Not Covered Under Warranty?
Hairline Cracking
Visible cracking around the joint areas of painted face frames, doors and other painted product is considered a natural characteristic of wood. Wood naturally expands and contracts with changes in humidity and temperature and is not covered under any implied warranty.
Mellowing or Fading
Mellowing, fading or aging of wood products due to photo-degradation (the effect of natural and artificial light on woods and finishes) of the products’ finished appearance.
Installation
This warranty does not cover damage caused by improper job site handling or installation. Improper door and drawer alignment caused by cabinets installed out of level, square or plumb are not covered. This warranty does not cover expenses involved in the removal or installation of any item or product otherwise covered by this warranty.
What Will Void The Warranty?
Products deemed to have been neglected, abused, misused, improperly maintained or failure by the consumer to provide proof of purchase voids any claim made under this warranty.
Humidity & Temperature Damage
Humidity and temperature causes wood products to shrink, swell, crack or warp. Home environments beyond our Care and Maintenance guide are considered improper maintenance and will void warranty.
Water Damage
Damage caused by exposure to water and/or damp cloths is considered improper care and will void warranty.
Neglected Chips & Scratches
Neglecting chips and scratches is considered improper maintenance. When chips or scratches are not properly touched up, they are a future point of product failure and will void warranty.
Product Modifications
This warranty does not cover damage caused by product modifications such as job site modifications, disassembly or refinishing.
Improper Storage
Product stored in an uncontrolled environment before or during installation is considered improper maintenance and will void warranty.
Appliance Damage
Appliance heat, steam, water or other factors related to appliance use that damage cabinetry are considered improper care and will void warranty.
Product Warranty Exceptions
Product Warranty Exceptions
Custom finishes
Adapt materials, colors, and sizes.
Specialty Finishes
Some specialty finishes may have exceptions or a voided warranty. If they do, your designer will receive a disclaimer.
Specialty Products
Some outsourced specialty products and/or over-sized products do not fall under any implied warranty.
IZZA Reviews Claim
IZZA Cabinet will review the claim. During this process, IZZA Cabinet may request job site photos, videos, or physical samples for additional testing and review.
IZZA will work with your local dealer to replace defective parts, repair any defects or deny the claim if outside of implied warranty.
IZZA Cabinet reserves the right to substitute parts of like quality if a substantially identical replacement part is unavailable. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty does not apply to any special order product for which a written disclaimer of warranty was signed by the purchaser or the purchaser’s agent.